Shipping Information

Each item is handmade after your order is placed. It may take up to 5 business days (Monday-Friday) until your item(s) are completed (but usually they are completed within a business day or two). When your items are completed they are packaged and shipped as soon as possible, usually within 1-2 business days.

All orders are sent from Germany (EU). Orders shipped within the EU are not subjected to other charges, such as tax, import, or duty charges. Orders shipped outside of the EU may be subjected to further costs such as tax, import, or duty charges. Stoneglenn assumes no responsibility for such charges. 

The following prices are as of 13th June 2024 and are subject to change at anytime. At the time of your order the price for shipping may be higher or lower. These costs are calculated at the time your order is placed. 

Stoneglenn currently ships to the following countries: Germany, EU countries, and the USA.

Delivery within Germany, no tracking number: 3.99 EUR

Shipping to EU countries, no tracking number: 6.49 EUR

Shipping to USA, no tracking number: 11.99 EUR

 

Please provide the correct shipping address and name for delivery when you order. If the incorrect shipping address or name for delivery is provided your package will not be delivered to you and will be returned to Stoneglenn. Stoneglenn will not assume the cost of re-postage in the case of an incorrectly provided shipping information (including address, name, etc...). The re-postage fee in this case will fall on the customer. 

If you would like to return an item please read Stoneglenn's cancellation/returns policy.